FAQ
Answers You’re Looking For
Got questions? We've got answers! Explore our frequently asked questions to find everything you need to know about our products, services, and policies. Whether you're curious about shipping, returns, or anything in between, we're here to make your experience smooth and enjoyable. If you don't find what you're looking for, feel free to reach out—we're just a message away!
What is your return policy?
We offer a hassle-free return policy within 5-6 days of delivery. To be eligible for a return, the saree, lehenga, or kurti must be unused, unwashed, and in its original packaging with tags intact. Please note that customized or altered items are not eligible for returns. To initiate a return, contact our support team within the specified time frame.
Do you offer international shipping?
At this time, we do not offer international shipping. Our delivery services are currently limited to domestic orders within our service areas. We are continuously working to expand our reach, so stay tuned for future updates. If you have any questions about shipping locations, feel free to contact our support team.
How can I track my order?
You will receive a tracking link via email once your order has been shipped. You can use the link to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards, debit cards, PayPal, and online banking options.
Can I cancel or modify my order?
Yes, you can cancel or modify your order within 24 hours of placing it. Please contact our customer support team to make changes.